培训行业基本知识上海时代光华教育发展有限公司2007年目录一、前言：把学习力打造成企业的核心竞争力..............................................................-3-1.引子..........................................................................................................................-3-2.生存与竞争哲学......................................................................................................-3-3.进步与提高..............................................................................................................-3-4.未来的竞争..............................................................................................................-3-二、企业培训与HR其他分支的关系................................................................................-4-1.培训与HR其它几个分支的关系.............................................................................-4-2.HR各模块关系图.....................................................................................................-4-三、企业为什么要培训?(培训的价值探讨)....................................................................-5-1.从企业、员工、HR、管理者、股东......................................................................-5-四、培训的冰山模型..........................................................................................................-6-1.态度、知识（方法）、技能（行为）、业绩......................................................-6-2.行为熟练与有效程度..............................................................................................-6-3.前天、昨天、今天、明天、后天..........................................................................-6-五、培训什么?(培训的内容规划)....................................................................................-7-1.培训内容规划原则：..............................................................................................-7-2.培训基本内容层次规划..........................................................................................-7-3.课程体系设置（参考）..........................................................................................-8-六、培训要素分析与培训流程?(培训组织)....................................................................-9-1.培训基本流程..........................................................................................................-9-2.培训需求调查..........................................................................................................-9-3.培训方式列举..........................................................................................................-9-4.培训计划................................................................................................................-10-5.评估与选择供应商................................................................................................-10-6.培训的组织实施....................................................................................................-10-7.效果评估与跟踪....................................................................................................-10-七、培训面临的普遍的问题与期望?(培训解决方案)...................................................-11-1.当前培训面临的问题分析....................................................................................-11-2.企业眼中一个完美的培训解决方...
