高校教学秘书职业倦怠的原因及防治对策摘要：职业倦怠指的是个人在工作压力下产生的身心疲劳与耗竭的状态。这是由于个人长时间处于精神紧绷和工作压力下，无法舒缓工作压力或有效解决工作中的阻碍而产生的。经分析可知，高校教学秘书具备辅助性等特征，每天都需要和各种个性的师生打交道，不但需要随时紧绷神经，而且存在较大的心理压力，此外，其还需应对较低的职业声誉、面对不平等的工作待遇等，如果这种情况持续过久，其出现职业倦怠是必然态势。所以当前以高效教学秘书为研究对象，以其职业倦怠为研究内容，对其为何会存在职业倦怠进行分析，并解决职业倦怠现象就非常重要。本文主要从高校教学秘书的日常的工作及其工作环境、社会评价、自我发展期望等方面分析了产生职业倦怠的原因，并提出了防治职业倦怠的具体举措。关键词：高校；教学秘书；职业倦怠；原因；对策1ThereasonsandcountermeasuresofjobburnoutofteachingsecretaryincollegesanduniversitiesAbstract:.Jobburnoutreferstothestateofphysicalandmentalfatigueandexhaustionunderworkpressure.Thisisduetothepersonalmentaltensionandworkpressureforalongtime,unabletorelievetheworkpressureoreffectivelysolvetheobstaclesinthework.TheanalysisshowsthatteachingsecretariesinCollegesanduniversitieshavethecharacteristicsofassistance,andtheyneedtodealwithteachersandstudentswithvariouspersonalitieseveryday.Theynotonlyneedtotensetheirnervesatanytime,butalsohavegreaterpsychologicalpressure.Inaddition,theyalsoneedtodealwithlowprofessionalreputation,faceunequalworktreatment,andsoon.Ifthissituationlaststoolong,theirjobburnoutisinevitable.Therefore,itisveryimportanttoanalyzewhythereisjobburnoutandsolvetheproblembytakingefficientteachingsecretaryastheresearchobjectandjobburnoutastheresearchcontent.Thispapermainlyanalyzesthecausesofjobburnoutfromthedailyworkandworkingenvironment,socialevaluation,self-developmentexpectationsofteachingsecretariesinCollegesanduniversities,andputsforwardspecificmeasurestopreventjobburnout.Keywords:CollegesAndUniversities；Teachingsecretary；JobBurnout;Causereason;Countermeasures23目录中文摘要1英文摘要........................................................................................................................21绪论.............................................................................................................................41.1研究背景..................................................................................................................41.2研究意义..................................................................................................................42高校教学秘书工作岗位职业倦怠高发的原因.........................................................42.1高校教学秘书的岗位职责及其工作环境特点......................................................52.2高校组织因素分析..................................................................................................62.3教学秘书个体因素分析..........................................................................................73改善高校教学秘书职业倦怠状况的途径.................................................................83.1从高校组织层面出发的解决对策........................................................................83.1.1认可教学秘书工作的价值是解决其职业倦怠的前提.......................................83.1.2建立以人为本的管理体制，给予足够的组织支持...........................................83.2从教学秘书个体层面出发的缓解对策.......................................................
