标准运作程序STANDARDOPERATINGPROCEDURE维也纳3好连锁酒店-安保管理手册目录一、岗位职责.......................................................................................................................................................3(一)安保部经理.............................................................................................................................................3(二)安保部主管.............................................................................................................................................5(三)保安员.....................................................................................................................................................7(四)监控中心.................................................................................................................................................9(五)保安员(大堂门前岗)........................................................................................................................11(六)保安员(巡逻岗)................................................................................................................................12二、...........................................................................程序与标准.......................................................................................................................................................................13(一)消防安全制度.......................................................................................................................................13(二)安保员岗位交接制度............................................................................................................................16(三)安保员巡逻制度...................................................................................................................................17(四)大堂岗工作制度...................................................................................................................................18(五)治安和防损制度...................................................................................................................................19(六)酒店停车场管理制度............................................................................................................................21(七)交接班工作流程...................................................................................................................................22(八)车辆停放与管理服务............................................................................................................................23(九)火警处理流程.......................................................................................................................................24(十)发放车卡工作流程................................................................................................................................25(十一)雨中工作流程流程....................................................................................................................26(十二)对讲机呼叫应答制度................................................................................................................27(十三)查看录像带工作流程...........................................................................................................