湖北长辉超然科技有限公司环保产品及质量管理手册(依据GB/T19001-2008、CCAEPI-GK-305-2009要求)文件编号:CR-QM-2011版本/修改状态:A/0受控状态:持有部门:编制审核批准文件编制小组2011-9-20发布2011-9-20实施0.1目录CR-QM-2011湖北长辉超然科技有限公司---管理手册版本/修改状态:A/00.1目录.......................................................10.2颁布令.......................................................30.3任命书.......................................................40.4手册说明.....................................................51.0企业简介.....................................................72.0质量方针和质量目标...........................................83.0组织结构图与质量职责分配表...................................94.0质量管理体系................................................104.1总要求.....................................................104.2文件要求...................................................114.3相关文件...................................................135.0管理职责....................................................145.1管理承诺...................................................145.2以顾客为关注焦点...........................................145.3质量方针...................................................155.4策划.......................................................155.4.1质量目标...............................................155.4.2质量管理体系策划.......................................165.5职责和权限和沟通...........................................175.5.1职责和权限.............................................175.5.2管理者代表.............................................205.5.3内部沟通...............................................205.6管理评审...................................................205.6.1总则...................................................205.6.2评审输入...............................................205.6.3评审输出...............................................215.7相关文件...................................................216.0资源管理....................................................226.1资源提供...................................................226.2人力资源...................................................226.2.1总则...................................................226.2.2培训、意识和能力.......................................226.3基础设施...................................................226.4工作环境...................................................236.5相关文件...................................................237.0产品实现....................................................247.1产品实现的策划.............................................247.2与顾客有关的过程.............................................257.2.1与产品有关要求的确定.....................................257.2.2与产品有关要求的评审.....................................252CR-QM-2011湖北长辉超然科技有限公司---管理手册版本/修改状态:A/07.2.3顾客沟通................................................257.3设计和开发...................................................267.4采购.........................................................267.4.1采购过程.................................................267.4.2采购信息.................................................267.4.3采购产品的验证...........................................267.5生产和服务的提供..........................................