目录第一部分项目管理框架...............................................3第1章绪论.........................................................41.1本指南的目的.................................................41.2什么是项目?.................................................51.3什么是项目管理...............................................71.4与其他管理学科的关系.........................................91.5与项目相关的工作.............................................9第2章项目管理的环境..............................................122.1项目阶段和项目生命周期......................................122.2项目干系人..................................................152.3组织的影响..................................................162.4主要的一般管理技能..........................................172.5社会经济的影响..............................................20第3章项目管理的过程..............................................223.1项目过程....................................................223.2过程组......................................................223.3过程相互作用................................................233.4过程相互作用的广泛性........................................263.5项目管理过程图示............................................26第二部分项目管理知识领域..........................................28第4章项目整体管理................................................294.1项目计划制订................................................294.2项目计划实施................................................334.3综合变更控制................................................34第5章项目范围管理................................................375.1启动........................................................385.2范围计划编制................................................405.3范围定义....................................................425.4范围核实....................................................465.5范围变更控制................................................47第6章项目时间管理................................................496.1活动定义....................................................496.2活动排序....................................................526.3活动历时估算................................................546.5进度计划控制................................................60第7章项目成本管理................................................627.1资源计划编制................................................637.2成本估算....................................................657.3成本预算....................................................677.4成本控制....................................................68第8章项目质量管理................................................70第2页共116页编号:时间:2021年x月x日书山有路勤为径,学海无涯苦作舟页码:第2页共116页8.1质量计划编制................................................718.2质量保证....................................................738.3质量控制....................................................74第9章项目人力资源管理............................................769.1组织的计划编制..............................................769.2人员获取....................................................799.3班子组建....................................................80第10章项目沟通管理...............................................8210.1沟通计划编制..................