目录引言..................................................................................................................................................3第一章人力资源管理行动提升规划综述.....................................................................................61.1人力资源管理提升行动规划总结.....................................................................................61.2人力资源管理的角色转变...............................................................................................9第二章诊断问题及对策思路.......................................................................................................112.1问题一:人才标准模糊.................................................................................................112.2问题二:职位描述不清晰不准确.................................................................................122.3问题三:有绩效考核无绩效管理.................................................................................132.4问题四:薪酬结构和水平不合理.................................................................................142.5问题五:招聘和培养不力,导致缺乏人才储备和梯队.............................................142.6问题六:缺乏有效的淘汰机制.....................................................................................15第三章工作描述提升行动计划...................................................................................................173.1什么是工作描述...............................................................................................................173.2思路和主要方法...............................................................................................................183.3工作成果..........................................................................................................................193.4工作方式..........................................................................................................................193.5流程与时间安排...............................................................................................................203.5.1工作流程.............................................................................................................203.5.2时间安排.............................................................................................................21第四章绩效管理提升行动计划...................................................................................................224.1什么是绩效管理.............................................................................................................224.1.1绩效与绩效管理.................................................................................................224.1.2绩效管理的意义.................................................................................................224.2思路和主要方法.............................................................................................................234.2.1业绩评价方案.....................................................................................................234.2.2员工绩效管理方案.............................................................................................234.3工作成果..................................................................................................................