内部讲师行动手册佳通集团内部讲师体系建设行动手册目录目录......................................................................................................................................................................................1前言......................................................................................................................................................................................21.传承企业知识经验......................................................................................................................................................22.统一组织管理语言......................................................................................................................................................23.提升培训投资回报......................................................................................................................................................24.丰富员工发展机会......................................................................................................................................................2内部讲师体系行动四步曲..................................................................................................................................................4第一步:选:..................................................................................................................................................................4第二步:育:..................................................................................................................................................................4第三步:用:..................................................................................................................................................................4第四步:留:..................................................................................................................................................................4四步曲之一:内部讲师之“选”......................................................................................................................................5一、内部培训的主题选定..............................................................................................................................................5二、内部讲师人选选拔..................................................................................................................................................6四步曲之二:内部讲师之“育”....................................................................................................................................10一、内部课程的资质标准............................................................................................................................................10二、内部讲师的能力培养............................................................................................................................................10四步曲之三:内部讲师之“用”....................................................................................................................................26一、内部培训的质量管理............................................................................................................................................26二、内部讲师的能力提升.............................