消费者权益保护法【双语】第十二条消费者享有依法成立维护本身合法权益的社会团体的权利。Article12Consumersshall，inaccordancewiththelaw，havetherighttoestablishsocialorganizationsensuringtheirlegalrightsandinterests.第十三条消费者享有获得有关消费和消费者权益保护方面的知识的权利。Article13Aconsumershallhavetherighttoobtaininformationrelatingtoconsumptionandtheprotectionoftherightsandinterestsofconsumers.消费者应当努力掌握所需商品或者效劳的知识和使用技能，正确使用商品，提高自我保护认识。Aconsumershallstrivetomasterallofthenecessaryinformationandtheabilitytouseacommodityorservice，shallusecommoditiesproperlyandshallincreaseawarenessofselfprotection.第十四条消费者在购置、使用商品和接受效劳时，享有其人格尊严、民族风俗习惯得到尊重的权利。Article14Aconsumershall，whenpurchasingorusingacommodityorreceivingaservice，havetherighttohavehumandignity，nationalcustomsandtraditionsrespected.第十五条消费者享有对商品和效劳以及保护消费者权益工作进展监视的权利。Article15Aconsumershallhavetherighttosupervisetheprotectionofconsumers’rightsandinterestsinworkrelatedtocommoditiesandservices.
