消费者权益保护法【双语】（6）消费者有权检举、控告损害消费者权益的行为和国家机关及其工作人员在保护消费者权益工作中的违法渎职行为，有权对保护消费者权益工作提出批判、建议。Aconsumershallhavetherighttoreportorcomplainofactsinfringingupontherightsandinterestsofconsumers，andunlawfulorderelictactsofStateauthoritiesandpersonnelinthecourseofprotectingtherightsandinterestsofconsumers.Aconsumershallhavetherighttocriticiseandmakesuggestionsfortheprotectionoftherightsandinterestsofconsumers.第三章运营者的义务CHAPTERIIIOBLIGATIONSOFBUSINESSOPERATORS第十六条运营者向消费者提供商品或者效劳，应当按照《中华人民共和国产质量量法》和其他有关法律、法规的规定履行义务。Article16AbusinessoperatorprovidingacommodityorservicetoaconsumershallperformobligationsinaccordancewiththeProductQualityLawofthePeople’sRepublicofChinaandotherrelevantlawsandregulations.运营者和消费者有商定的，应当按照商定履行义务，但双方的商定不得违犯法律、法规的规定。Whereanagreementexistsbetweenaconsumerandabusinessoperator，obligationsshallbecarriedoutinaccordancewiththatagreement.Anagreementbetweenthepartiesconcernedshallnot，however，beincontraventionoflawsandregulations.
