ICS中华人民共和国邮政行业标准邮政普遍服务Universalpostalservice(征求意见稿)2008-xx-xx发布xxxx-xx-xx实施国家邮政局发布××/T××××—××××目录1范围...........................................................................................................................................12术语和定义...............................................................................................................................13总则...........................................................................................................................................23.1时效性..................................................................................................................................23.2准确性..................................................................................................................................23.3安全性..................................................................................................................................23.4方便性..................................................................................................................................23.5强制性..................................................................................................................................24业务范围...................................................................................................................................35服务设施...................................................................................................................................35.1邮政局、所设置要求..........................................................................................................35.2邮政局、所服务设施要求.................................................................................................35.3邮政信筒(箱)设置要求.................................................................................................35.4其他设施..............................................................................................................................46服务时限...................................................................................................................................46.1营业时间.............................................................................................................................46.2开取信筒(箱)次数.........................................................................................................46.3全程时限..............................................................................................................................57服务环节...................................................................................................................................67.1收寄......................................................................................................................................67.2邮件投递............................................................................................................................87.3邮件的改寄和撤回..........................................................................................................107.4邮件查询.........................................................................................................................108服务改进...............................