摘要本文首先讨论国内外便利店配送中心业务流程的现状，选取国外典型且优秀便利店的配送中心业务流程进行举例说明，深入探究配送中心业务流程的优化在便利店配送中心系统中所起到的作用。通过查阅资料得到几种优化配送中心业务流程的方法，并且对所选择研究的可的便利店业务流程现状进行实际分析，找出该便利店配送中心业务流程当中存在的主要问题，从选取案例背景、物流现状、以及期望达到的目标出发，遵照设计要求与原则，为其设计相应的配送业务流程优化目标，针对业务流程中存在的问题提出适合配送中心的解决办法，试想方案投入使用后的效果，并将该效果与进行配送业务流程优化前便利店的情况加以对比，以此发现方案当中存在的不足，再根据不足进行方案改进，从而进一步形成该便利店的配送业务流程优化设计方案，最终达到的预期效果。关键词：配送中心，便利店，业务流程，设计AbstractBasedonthedevelopmentofdomesticandinternationallogisticsdistributioncenter,thispaperisaimatfurtherthebusinessprocessoptimizationwhichplaysanimportantroleinthelogisticdistributionsystem.WefindsomemethodsaboutimprovingtheprogressofdistributionthroughsearchingtheInternet.Accordingtothemainproblemwhichhappensinaconveniencestore’sprocessofdistribution,Iwillanalysisit’slogisticrequirement.Thenaccordingtothedesignrequirementsandbaseonthedesignprinciples,Iwillmakethegoalandoptimizethedesignonthecurrentdistributionbusinessprocess.Accordingtothemainproblemwhichhappensinaconveniencestore’sprocessofdistributionfindsomehelpfulsolutions.AndthenIwillmakeupaschemebyusingthesesolutions.Byimaginingtheeffectoftheschemebeingputintouseandcomparingthedifferentsituation.Therearesomeproblemsinthebusinessprogressoptimization,Iwillimprovethedefectuntilitachievetheexpectingeffect.Keywords：Distributioncenter,Conveniencestore,Businessprocess,DesignI目录前言.........................................................................................................................................11国内外连锁便利店配送中心业务流程现状..........................................................................31.1国外连锁便利店配送中心业务流程现状及存在问题................................................31.2国内连锁便利店配送中心业务流程现状及存在问题................................................42配送中心业务流程分析..........................................................................................................92.1配送中心业务流程内容................................................................................................92.1.1配送的概念..........................................................................................................92.1.2配送业务流程内容............................................................................................102.1.3配送业务流程的组织........................................................................................102.2配送中心业务流程影响因素......................................................................................113配送中心业务流程优化........................................................................................................133.1配送中心业务流程优化的概念及意义......................................................................133.2配送中心业务流程优化几种简单方法......................................................................134A连锁便利店基本情况.........................................................................................................174.1A便利店背景资料............
