目录摘要...........................................................1第1章绪论....................................................11.1背景介绍..................................................11.1.1项目开发背景.........................................11.1.2研究目标.............................................11.2相关技术介绍..............................................11.2.1B/S模式..............................................11.2.2JavaEE...............................................21.2.3MySQL................................................21.2.4AJAX.................................................21.3可行性分析................................................21.3.1技术上可行性..........................................31.3.2经济上可行性.........................................31.3.3管理上可行性.........................................31.4系统环境配置..............................................31.4.1安装jdk..............................................31.4.2安装tomcat...........................................31.4.3安装MySQL............................................31.4.4系统布署..............................................3第2章系统分析.................................................42.1需求分析...................................................42.1.1业主使用功能..........................................42.1.2管理员使用功能.......................................42.2架构分析..................................................42.3业务逻辑分析..............................................5第3章系统设计.................................................63.1系统总体设计..............................................63.2数据库设计................................................63.2.1数据库逻辑设计.......................................63.2.2数据库物理设计.......................................9第4章系统功能实现............................................154.1后台管理系统.............................................154.1.1登录后台管理系统....................................154.1.2住房资料管理模块....................................164.1.3车位资料管理模块....................................174.1.4住户报修管理模块....................................184.1.5住户投诉管理模块....................................194.1.6物业收费管理模块....................................204.1.7公告管理模块........................................234.1.8消息管理模块........................................234.1.9系统设置模块........................................244.2前台门户网站.............................................244.2.1首页.................................................244.2.2业主登录界面........................................254.2.3在线投诉界面........................................254.2.4在线报修界面........................................264.2.5费用查询界面........................................264.2.6查看消息界面........................................274.2.7自服务界面..........................................27第5章系统测试................................................295.1web系统测试..............................................295.1.1界面测试............................................295.1.2功能测试............................................295.1.3性能测试............................................295.1.4可用性测试..........................................305.2运行概况及存...