中国电信集团电子运维系统二期政企客户支撑项目实施管控系统操作手册操作手册二0一0年七月二十五日第1页共37页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第1页共37页目录目录...........................................................................................................................1第1章系统资料..........................................................................................................31.1系统地址.................................................................................................................31.2系统进入.................................................................................................................31.3角色权限.................................................................................................................31.4说明.........................................................................................................................41.5系统支持.................................................................................................................4第2章工作任务单流程..............................................................................................52.1功能描述.................................................................................................................52.2工作任务单流程描述.............................................................................................62.3工单监控（所有人）.............................................................................................72.3.1待处理...............................................................................................................72.3.2进行中任务.......................................................................................................82.3.3已完结任务.....................................................................................................102.3.4任务跟踪.........................................................................................................112.3.5我的草稿箱.....................................................................................................122.4新建（省，集团，本地网）...............................................................................132.5审核（省）...........................................................................................................152.5.1审核任务.........................................................................................................152.5.2审核.................................................................................................................152.6修改（本地网建单人）.......................................................................................162.6.1修改任务.........................................................................................................162.6.2修改.................................................................................................................162.7签收（省，本地网）...........................................................................................172.7.1签收任务.........................................................................................................172.7.2签收.................................................................................................................182.8处理（省，本地网...
