ListeningPartoneQuestions1-12Youwillhearthreetelephoneconversationsormessages.Writeoneortwowordsoranumberinthenumberedspacesonthenotesorformsbelow.Afteryouhavelistenedonce,replayeachrecording.ConversationOneLookatthenotebelow.Youwillhearamanmakingacallaboutadelivery.TelephonemessageTo:JohnWhiteDate:19/10/PatrickFisherrangetosayournew(1)_________________wouldbedeliveredtomorrow.YouneedtotellSarahRobbins,the(2)_________________whereto(3)_________________them.PleasephoneMr.Fisheron(4)_________________ifthereareanyproblems.ConversationTwoLookatthenotebelow.Youwillhearamantelephoninghispersonnelofficer.MessageDate:12NovemberFrom:RoshanSingh,(5)_________________Department.Message:hehasreceivedaninteresting(6)_________________andwantstodiscuss(7)_________________.Hehastoreplyby(8)_________________,ConversationThreeLookatthenotebelow.Youwillhearawomancallingacompanyaboutapossibleorder.TelephoneenquiryrecordCaller:JuileVentnorfromPolaReachLtdShe’sinterestedinour(9)_________________Requiresdetailsofour(10)_________________Totalmonthlyorder:approx(11)£_________________.Meetingon:(12)_________________ParttwoQuestion13-32SectiononeYouwillhearfiveshortrecordings.Foreachrecording,decidewhatthespeakerisbooking.Writeoneletter(A-H)nexttothenumberoftherecording.Donotuseanylettermorethanonce.Afteryouhavelistenedonce,replayeachrecording.13.________14.________15.________16.________17.________AaseatforaconcertBatablenarestaurantCaflightDaholidayEarentalcarFameetingroomGatenniscourtHaparkingspaceSectiontwo(Question18-22)Youwillhearanotherfiveshortmessages.Foreachrecording,decidewhatthespeakerisdoing.Writeoneletter(A-H)nexttothenumberoftherecording.Donotuseanylettermorethanonce.Afteryouhavelistenedonce,replayeachrecording.18.________19.________20.________21.________22.________AarrangingameetingBmakinganappointmentCofferinganinvitationDcancelinganorderEmakinganapologyFmakinganenquiryGconfirminganarrangementHmakingacomplaintPartthree(Questions23-30)Youwillhearajobapplicanttalkingtothepersonnelmanagerofachainofstores..Foreachquestionmakeoneletterforthecorrectanswer.Afteryouhavelistenedonce,replayeachrecording.23ThejobvacancyisforAanAssistantManagerBaShopAssistantCaStoreManager24Mr.BenngothisbusinessqualificationatAuniversityBnightschoolCatrainingcenter25Mr.BenndisagreedwiththeManageraboutAproductpromotionBcustomerrelationsCpricingpolicy26AttownandCountryStores,hedealswithAsuppliersBsecretariesCsalesstaff27Mr.BennisattractedtothevacancybecauseitoffersbetterAcareerprospectsBwagesandbonusesCworkingconditions28TheAmericanshopsarecurrentlyrunbyAAmericanmanagersinAmericaBBritishmanagersinAmericaCBritishmanagersinBritain29ThenewjobdealswithAsalespatternsBsuppliersCcustomerservice30Mr.BenncouldstartthenewjobinAtwoweeksBfourweeksCsixweeks