神州数码电力营销技术支持系统产品白皮书（V1.0）神州数码（中国）有限公司产品白皮书神州数码版权所有20082产品白皮书目录第1章产品概述......................................................................................................1第2章总体设计......................................................................................................12.1概述..................................................................................................................12.2总体架构..........................................................................................................32.2.1业扩管理...................................................................................................32.2.2抄表核算管理...........................................................................................52.2.4计量管理.................................................................................................102.2.5线损管理.................................................................................................122.2.6用电检查.................................................................................................132.2.8工作质量管理.........................................................................................14第3章产品功能简介............................................................................................153.1业扩管理........................................................................................................153.1.1我的任务.................................................................................................163.1.2业务种类.................................................................................................183.1.3环节介绍.................................................................................................203.1.4流程定义.................................................................................................223.1.5传票查询.................................................................................................233.2抄表核算管理................................................................................................233.2.1信息维护.................................................................................................233.2.2账期切换.................................................................................................243.2.3计划任务.................................................................................................243.2.4抄表核算.................................................................................................243.2.5电费审核发行.........................................................................................253.2.6异常处理.................................................................................................263.3电费收缴管理................................................................................................263.3.1客户服务缴费.........................................................................................263.3.2电费退费.................................................................................................263.3.3电费冲正.................................................................................................27电力营销技术支持系统I产品白皮书3.3.4营业缴费......................
