IB2C模式下物流配送系统现状及问题研究摘要：随着电子商务的发展，物流配送已成为制约B2C电子商务进一步发展的瓶颈。选择合适的配送模式，能有效降低物流成本、提高客户服务水平，增加产品销量。论文以B2C模式下物流配送系统现状及对策为主要研究内容，分析了物流配送系统在B2C电子商务中的重要作用；在把握B2C现有物流配送系统现状的基础上，提出B2C物流配送系统存在的主要问题；对现有B2C模式下的物流配送模式进行深入探讨，针对不同B2C模式的特点及企业的性质，构建适合自己的物流配送系统，并对现有B2C企业物流配送系统提出改进建议。关键词：B2C；物流配送；自建物流；第三方物流IIAbstract:Withthedevelopmentofe-commerce,logisticsdistributiongraduallybecamethebottleneckforthefurtherdevelopmentofB2Ce-commerce.Choosingtherightdistributionmodecaneffectivelyreducelogisticscostandimprovethelevelofcustomerservice,increaseproductsalesaswell.ThisarticlefocusedonthepresentsituationoflogisticsdistributionsystembasedonB2CmodeandanalyzedtheimportantroleoflogisticsdistributionsysteminB2Ce-commerce;pointedoutthemainproblemsofB2ClogisticsdistributionsystemonthebasisofgraspingtheexistinglogisticsdistributionsysteminB2Cmode;in-depthstudiedtotheexistinglogisticsdistributioninB2Cmode,accordingtothecharacteristicsofdifferentB2Cmodeandthenatureoftheenterprise,toconstructtheirownlogisticsdistributionsystem,andputforwardsuggestionsforimprovementtotheexistingB2Centerpriselogisticsdistributionsystem.Keywords：B2C;Logisticsdistribution;Self-builtlogistics;ThethirdpartylogisticsIII目录绪论........................................................................11B2C模式与物流配送....................................................21.1B2C交易过程........................................................21.2B2C模式下物流配送的特点..........................................21.3物流配送系统对B2C电子商务的重要性..............................32我国B2C物流配送系统现状分析......................................42.1我国B2C发展现状...................................................42.2B2C模式下的物流配送系统..........................................52.3B2C模式下不同物流配送模式的特点.................................73B2C模式下物流配送系统存在的问题.................................93.1观念和服务模式落后...............................................103.2相关的制度和政策法规尚未完善....................................103.3通晓电子商务与现代物流的复合人才比较稀缺......................103.4商品配送成本过高.................................................113.5商品仓储费用高....................................................113.6配送渠道不完善....................................................114B2C模式下物流配送系统改进建议..................................124.1提高全社会对B2C物流的认识.......................................124.2国家与企业共同参与共建电子化物流系统...........................124.3高度重视电子商务与现代物流专业人才的培养......................124.4优化物流企业业务流程.............................................134.5分析企业和目标客户的情况制定合理的配送方案....................134.6充分利用各种物流配送的优点......................................14结论.......................................................................15致谢.......................................................................16参考文献..................................................................17第1页共7页绪论近年来，随着知识经济的发展和信息高速公路的建设，众多的B2C...
