西安市国家税务局纳税VIP免费

西安市国家税务局纳税服务工作规范1办税服务厅服务规范.........................................................................................................................51.1办税服务厅建设基本要求.................................................................................................51.2办税服务厅基础服务设施.................................................................................................51.3办税服务功能区域划分.....................................................................................................61.4办税服务厅窗口设置.........................................................................................................71.5办税服务厅岗位设置.........................................................................................................91.6办税服务厅形象设计.........................................................................................................91.7办税服务厅纳税服务的基本原则...................................................................................101.8办税服务厅文明服务工作要求.......................................................................................101.9办税服务厅礼仪用语要求...............................................................................................111.9.1文明用语..........................................................................................................................111.9.2文明忌语..........................................................................................................................111.10办税服务厅着装要求.......................................................................................................121.11“纳税人接待日”制度.....................................................................................................121.11.1“纳税人接待日”值班人员工作职责...........................................................................121.11.2“纳税人接待日”工作要求...........................................................................................132办税公开服务...................................................................................................................................132.1办税公开内容...................................................................................................................142.2办税公开形式...................................................................................................................182.3办税公开工作要求...........................................................................................................192.4办税公开的形式...............................................................................................................202.5不予公开的信息：...........................................................................................................203咨询辅导服务...................................................................................................................................213.1咨询服务...........................................................................................................................213.1.1咨询服务工作内容..............................................................................................213.1.2咨询服务工作要求......................................................................