毕业论文某市政工程设计研究院质量管理体系策划毕业论文1某市政工程设计研究院质量管理体系策划目录2目录.......................................................................................................................-3-摘要.......................................................................................................................-5-Abstract.................................................................................................................-7-第1章绪论.......................................................................................................-10-1.1研究背景...............................................................................................-10-1.2项目背景介绍.......................................................................................-11-第2章质量手册的管理...................................................................................-13-2.1目的、范围...........................................................................................-13-2.1.1目的............................................................................................-13-2.1.2适用范围....................................................................................-13-第3章引用标准...............................................................................................-14-3.1GB/T19000—2000idtISO9000:2000《质量管理体系基础和术语》..-14-3.2GB/T19001—2000idtISO9001:2000《质量管理体系要求》.......-14-第4章质量管理体系策划...............................................................................-14-4.1总要求...................................................................................................-14-4.2文件的要求...........................................................................................-15-4.2.1某市市政工程设计研究院质量管理体系文件.........................-15-4.2.2质量手册....................................................................................-16-4.2.3文件控制....................................................................................-16-4.2.4记录控制....................................................................................-17-第5章管理职责...............................................................................................-19-5.1管理承诺...............................................................................................-19-5.2以顾客为关注焦点...............................................................................-19-5.3质量方针...............................................................................................-19-5.4职责、权限和沟通...............................................................................-20-5.4.1职责和权限................................................................................-20-5.4.2内部沟通....................................................................................-24-第6章资源管理...............................................................................................-25-6.1资源的提供...........................................................................................-25-6.2人力资源...............................................................................................-25-6.2.1总则............................................................................................-...
