目录盾安·福邸客户意向征询表···················································2盾安·福邸预订意向书样本···················································4盾安·福邸正式认购书样本···················································5盾安·福邸售楼部图表系统···················································7房地产公司客户管理系统(销售等表)···································15售楼部统一说辞·································································23售楼部模拟问题·································································32盾安·福邸客户意向征询表时间年月日一、基本情况1、背景资料:客户姓名性别年龄家庭结构电话现居住地--1工作单位企业性质客户性格车辆2、客户类别:(1)新客户(2)老客户3、资金来源:(1)自筹(2)公费(3)各占一部分(4)其它4、购买用途:(1)自用(2)投资炒房(3)单位公用(4)其它二、认知途径(1)报纸广告(2)电话(3)软性新闻(4)业主、朋友介绍(5)路过(6)直销(7)销售人员(8)其它三、意向户型1、户型:2、面积:3、楼号:四、关心问题1、地理位置:(1)认可、(2)一般、(3)不认可2、室内格局:客厅(1)过大、(2)正好、(3)过小卧室(1)过大、(2)正好、(3)过小厨房(1)过大、(2)正好、(3)过小卫生间(1)过大、(2)正好、(3)过小3、