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出国旅游实用英语酒店篇课件VIP免费

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•Hotelreservation•Checkintothehotel•Inthehotelcontents目录•Checkout•CommonvocabularyandexpressionsusedinhotelsHotelreservationOnlinebookingEasytouseWiththeclickofabutton,customerscanbooktheirdesiredhotelonline,savingtimeandeffortFlexibilityOnlinebookingprovidescustomerswiththefreedomtochoosetheirdesiredcheckinandcheckoutdates,aswellastheoptiontocomparepricesandamenitiesacrossmultiplehotelsSecurepaymentManyonlinebookingplatformsoffersecurepaymentoptions,ensuringthatcustomers'financialinformationiskeptsafeduringthebookingprocessTelephonebookingPersonalizedservice01CustomerscanspeakdirectlywithahotelrepresentativewhocanansweranyquestionsoraddressspecificneedsImmediateassistance02Ifcustomersaccountforanyissuesduringthebookingprocess,theycanimmediatelycontactthehotelforhelpNotechnicalrequirements03Telephonebookingrequirementsnospecialtechnicalknowledgeordevices,makingitanaccessibleoptionforallcustomersBookinginstore要点一要点二要点三FacetofaceinteractionInstantserviceLocalknowledgeCustomerscanhaveadirectconversationwithahotelrepresentative,allowingforbettercommunicationandBybookinginstore,customerscansecuretheirreservationimmediately,avoidingtheriskofbeingdisappointediftheironlinebookingisnotconfirmedHotelstaffinstoresareoftenmoreknowledgeableaboutthelocalarea,providingcustomerswithvaluableinformationandsuggestionsduringthebookingprocessunderstandingoftheirneedsCheckintothehotelHandlingcheck-inproceduresArrivalatthehotelArrivalatthehotelandapproachthereceptiondeskPresentingidentificationHaveyouridentificationreadytopresenttothereceptionistCheckinginCompletethecheckinpaperworkandreceiveyourroomkeyInquiryaboutinhousefacilitiesAskaboutthehotel'sfacilitiesandservicesduringcheck-inRoomrequirementsandupgradesRoomtypeselectionSpecialrequestsChoosethetypeofroomthatbestsuitsyourneedsandbudgetLetthereceptionistknowifyouhaveanyspecificrequirementsforyourroomConfirmationofroomdetailsUpgradeoptionsIfyouwishtoupgradeyourroom,askabouttheavailableoptionsandpricesVerifyyourroomnumber,checkoutdate,andanyotherrelevantinformationHotelfacilitiesandservicesHotelamenities:Inhouseservices:LearnabouttheservicesHotelpolicies:Beawareofthehotel'spoliciescheckingouttime,checkoutprocedures,andanyspecificrulesorregulationsGuestrelationshipsandassistance:Contacttheguestrelationshipsdeskifyouneedassistanceorhaveanyquestionsaboutthehotel'sfacilitiesorservicesFamiliarizeyourselfwiththeamenitiesavailableatthehotel,suchashotels,bars,fitnesscenters,pools,andmoreprovidedbythehotel,includingroomservices,laundry,valetparking,andmoreInthehotelCateringservicesOrderingbreakfastLearnhowtoorderbreakfastinthehotel,includingthetypesoffoodavailableandhowtospecifydietarypreferencesDiningintherestaurantKnowhowtomakeareservation,chooseatable,orderdishes,andpaythebillintheonsiterestaurantUsingtheroomserviceUnderstandhowtoorderroomservice,includingthemenuoptionsanddeliverytimesLaundryservices010203FoldingclothsUsingthelaundrymachinesIoningclothsLearnhowtofoldclothsproperlyaftertheyarewashed,toensuretheyarereadyforuseagainUnderstandhowtousethehotel'slaundrymachines,includingloadingandunloadingcloths,addingagents,andoperatingthemachinesKnowhowtoironclothstoremovewrinklesandrestoretheiroriginalappearanceInhotelshoppingShoppinginthegiftshop010203Understandhowtonavigatethehotel'sgiftshop,includingthetypesofsouvenirsandotheritem...

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出国旅游实用英语酒店篇课件

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