1弗布克人力资源管理操作实务系列员工胜任素质模型全案2目录第1章胜任素质模型的建立.......................................................................................................51.1胜任素质模型的基本内容..............................................................................................51.2胜任素质模型的建立步骤..............................................................................................71.3胜任素质模型在人力资源管理中的应用......................................................................9第2章高层管理人员胜任素质模型.........................................................................................132.1总经办主任知识素质定义表........................................................................................132.2总经理助理知识素质定义表........................................................................................142.3执行总裁知识素质定义表............................................................................................152.4采购总监职业素养定义表............................................................................................162.5行政总监胜任素质模型................................................................................................16第3章市场部胜任素质模型.....................................................................................................173.1市场部人员胜任素质模型............................................................................................173.2市场部人员职业素养定义表........................................................................................173.3市场调研经理胜任素质模型........................................................................................183.4公关经理胜任素质模型................................................................................................19第4章销售部胜任素质模型.....................................................................................................204.1销售部人员知识分级定义表........................................................................................204.2营销知识分类详表........................................................................................................214.3业务拓展主管胜任素质模型........................................................................................224.4渠道主管胜任素质模型................................................................................................224.5渠道专员胜任素质模型................................................................................................234.6导购主管胜任素质模型................................................................................................234.7导购专员胜任素质模型................................................................................................24第5章生产部胜任素质模型.....................................................................................................255.1生产部人员知识分级定义表........................................................................................255.2生产计划专员胜任素质模型........................................................................................275.3统计人员胜任素质模型................................................................................................275.4产品研发人员胜任素质模型............
