论文摘要文秘人员从属和于领导的，是领导的助手和参谋，是连接上下、内外关系的桥梁和纽带。在一定程度上代表了领导的风格和部门的形象，所以，社会对秘书人员的要求越来越高、越来越具体。良好的职业道德和出色的业务能力就成为秘书人员的必须，只有具备这最基本的素质，秘书人员才能适应社会发展形势游刃有余地应对工作，并且得到领导和群众的认可，同时为自己的成长和发展做好充分的积累。关键词：文秘人员；提升素质；必要性AbstractSecretarialstaffsubordinatetoandservetheleadership,leadershipaidesandstaff,isconnectedupanddown,insideandoutsideoftherelationshipbetweenthebridgeandlink.Tosomeextent,itrepresentstheimageoftheleadershipstyleanddepartments,sothatsocietysecretarialstaffhavebecomeincreasinglydemanding,moreandmorespecific.Goodworkethicandexcellentoperationalcapabilitiesmustbecomesecretaries,onlywiththismostbasicquality,secretarialstafftoadapttothesocialdevelopmentsituationinitscapabilitytocopewiththework,andhasbeenrecognizedbytheleadershipandthemasses,aswellastheirowngrowthandmakefulldevelopmentofaccumulation.Keywords:clericalstaff;enhancethequality;Necessity目录一、研究概述..................................................................................................11.1研究背景................................................................................................11.2研究意义................................................................................................1二、文秘人员职业素质概述...............................................................................12.1职业素质的概念.....................................................................................12.2文秘人员职业素质的重要性.................................................................1三、文秘人员基本素质概述...............................................................................23.1基本素质的概念.....................................................................................23.2文秘素质的基本内容.............................................................................23.2.1思想品德素质..............................................................................23.2.2科学文化素质..............................................................................23.2.3专业技能素质..............................................................................23.2.4心理、身体素质..........................................................................2四、我国文秘人员素质现状...............................................................................24.1学历水平较低.........................................................................................24.2现有职业教学要求难以满足实际需求.................................................3五、提高文秘素质的措施...................................................................................35.1加强工作素质培养.................................................................................35.2提升文秘的意志力.................................................................................35.3提高专业教学质量.................................................................................45.4掌握沟通技巧.........................................................................................45.5健全教育组织，积极做好思想政治教育工作.....................................45.6充分发挥自身优势，充分利用非语言因素.....................................
