四川洪雅县2016高考英语二轮阅读理解训练（2）[文化教育型阅读理解(二)]MillionsofpeoplepassthroughthegatesofDisney'sentertainmentparksinCalifornia,FloridaandJapaneachyear.Whatmakestheseplacesanalmostuniversalattraction?WhatmakesforeignkingsandqueensandotherimportantpeoplewanttovisittheseDisneyparks?Well,onereasonisthewaythey'retreatedoncetheygetthere.ThepeopleatDisneygooutoftheirwaytoservetheir“guests”，astheyprefertocallthem,andtoseethattheyenjoythemselves.Allnewemployees,fromvicepresidentstoparttimeworkers,begintheiremploymentbyattendingDisneyUniversityandtaking“Traditions1”.Here,theylearnaboutthecompany'shistory,howitismanagedandwhyitissuccessful.Theyareshownhoweachdepartmentrelatestothewhole.Allemployeesareshownhowtheirpartisimportantinmakingtheparkasuccess.Afterpassing“Traditions1”，theemployeesgoontomorespecializedtrainingfortheirspecificjobs.Nodetailismissed.Asimplejobliketakingticketsrequiresfoureighthourdaysoftraining.Whenonetickettakerwasaskedwhyittooksomuchtrainingforsuchasimple,ordinaryjob,hereplied,“Whathappensifsomeonewantstoknowwheretherestroomsare,whentheparadestartsorwhatbustotakebacktothecampgrounds？…Weneedtoknowtheanswersorwheretogetthemquickly.Ourconstantaimistohelpourguestsenjoytheparty.”EvenDisney'smanagersgetinvolvedinthedailymanagementofthepark.Everyyear,themanagersleavetheirdesksandbusinesssuitsandputonspecialserviceclothes.Forafullweek,thebossessellhotdogsoricecream,taketicketsordrivethemonorail(单轨车),andtakeupanyofthe100jobsthatmaketheentertainmentparkcomealive.Themanagersagreethatthisweekhelpsthemtoseethecompany'sgoalsmoreclearly.AlltheseeffortstoservethepublicwellhavemadeWaltDisneyProductionsfamous.DisneyisconsideredbymanyasthebestmassserviceproviderinAmericaortheworld.Asonelongtimebusinessobserveroncesaid,“HowDisneytreatspeople,communicateswiththem,andrewardsthem,isinmyviewtheveryreasonforhisfiftyyearsofsuccess…Ihavewatched,verycarefullyandwithgreatrespectandadmiration,thetheoryandpracticeofsellingsatisfactionandservingmillionsofpeopleonadailybasis,successfully.ItiswhatDisneydoesbest.”1.ThefirstdaytheycometoDisneyparks,allnewemployees________．A．beginastickettakersB．mustlearnseveraljobsC．beginbyreceivingonthejobtrainingD．havealreadyattendedDisneyUniversity2.ThemaingoaloftheDisneyemployeesisto________．A．learnallpartsofthebusinessB．keeptheirimportantguestshappyC．beabletoanswerallkindsofquestionsD．seethattheirguestsenjoythemselves3.Eachyear,managerswearspecialserviceclothesandworkintheparkto________．A．gainabetterviewofthecompany'sobjectivesB．remindthemselvesoftheirbeginningsatDisneyC．setagoodexampleforemployeesD．replaceemployeesonholiday4.WhichofthefollowingisNOTtrueaccordingtothepassage?A．ParadesareregularlyheldinDisney'sentertainmentparks.B．Disneyattractspeoplealmostfromallovertheworld.C．TouristslearnthehistoryofDisneyinitsentertainmentparks.D．Disney'smanagersareabletodoalmostallkindsofworkintheDisneyparks.5.Thispassageismainlyabout________．A．howDisneyemployeesaretrainedB．thehistoryandtraditionsoftheDisneyenterprisesC．theimportanceDisneyplacesonservingpeoplewellD．whyDisneyenterprisesmakealotofmoney【参考答案解析】A【要点综述】本文主要介绍了迪斯尼公司通过严格的训练管理和优质的服务吸引了来自世界各地的人们。1．C从第二段“Allnewemployees,fromvicepresidentstoparttimeworkers,begintheiremploymentbyattendingDisneyUn...
