新闻大厦项目保洁部运行程序文件目录一、保洁部组织架构图............................................................................................2二、保洁部职责概述................................................................................................3三、保洁部岗位职责................................................................................................41.保洁部经理...................................................................................................42.保洁部主管...................................................................................................53.保洁部领班...................................................................................................64.日常保洁员工...............................................................................................75.入室专项员工...............................................................................................8四、工作范围、人员安排及工作时间....................................................................9五、保洁部员工日常行为规范...............................................................................101.员工行为准则..............................................................................................102.仪容仪表......................................................................................................103.着装..............................................................................................................114.礼貌用语......................................................................................................115.工作中的“四个一样”..............................................................................11六、保洁部考勤制度...............................................................................................12七、保洁部安全操作规程.......................................................................................13八、保洁部突发事件应急预案...............................................................................151.雪天的应急预案..........................................................................................152.雨天的应急预案..........................................................................................153.暴风暴雨天气的应急预案..........................................................................154.大厦内发生水管爆裂事故的应急预案......................................................155.火灾事故的应急预案..................................................................................16九、机器设备的领用程序.......................................................................................17十、保洁员工管理规定及工作程序.......................................................................181.入室保洁工作程序......................................................................................182.入室保洁管理规定......................................................................................193.日常保洁工作程序......................................................................................204.员工更衣室管理规定..................................................................................21十一、保洁部违纪种类及处罚措施......................................................................221.轻微过失...........................................