中国联通公司企业标准QB/CUXXX-2012中国联通云运维管理技术规范ChinaUnicomCloudComputingOperationsManagementTechnicalSpecification(OAM)(V1.0)2012-XX-XX发布2012-XX-XX实施中国联通公司发布目录目录.............................................................................IIII前言...............................................................................VV中国联通云运维管理技术规范V1.0.............................................................661范围......................................................................................662规范性引述文件............................................................................663缩略语和术语..............................................................................663.1缩略语..............................................................................663.2术语及定义..........................................................................664云运维管理体系框架........................................................................774.1云运维管理的概述....................................................................774.2体系框架定位........................................................................994.3体系框架设计原则..................................................................10104.4体系架构管控策略..................................................................10104.5体系框架总图......................................................................11114.6云运维管理活动概述................................................................15154.7云运维管理活动指标体系............................................................17175云运维管理架构..........................................................................27275.1云运维管理功能架构................................................................27275.2云运维管理与外围系统/平台关系.....................................................29296运维门户................................................................................29296.1门户基础服务......................................................................30306.2工作台............................................................................33336.3信息发布..........................................................................35356.4综合展现..........................................................................36366.5系统帮助..........................................................................38387运维需求管理............................................................................38387.1功能定义..........................................................................38387.2功能要求.............................................错误!未定义书签。错误!未定义书签。8运维服务管理...............................................错误!未定义书签。错误!未定义书签。8.1效益提升域...........................................错误!未定义书签。错误!未定义书签。8.2系统保障域...........................................错误!未定义书签。错误!未定义书签。8.3服务管控域...........................................错误!未定义书签。错误!未定义书签。9云资源管理.................................................错误!未定义书签。错误!未定义书签。9.1资源状态管理.........................................错误!未定义书签。错误!未定义书签。9.2资源数据核查.........................................错误!未定义书签。错误!...