剑桥国际英语教程Unit16VIP免费

LOGOCanshecallyoulater?HowtoMakeaTelephoneCall(1)AnnouncingIdentityA.PersonCalling:B.PersonCalled:Hello,thisis….I’mcallingfrom…Hello,I’m….Hello,thisis….Whoisspeaking?MayIhaveyourname?MayIaskwhoiscalling?Whoisthatspeaking?Ifyouarenotsurewhothespeakeris,youcansay:(2).Askingifsomeoneisin?A.Personcalling:I’dliketospeakto…Can/mayIspeaktoMr.…,Please?Hello,is…available/there?HowtoMakeaTelephoneCallB.PersonCalledSpeaking.ThisisJing.That'sme.HowtoMakeaTelephoneCallPersonCalledisnotavailableI’mafraidhe’sinameeting/notin(theoffice)/stillatlunch/notavailableatthemoment.IsanythingIcandoforyou?CanIgivehimamessage?/CanItakeamessage?Sorry,she’sjustgoneout.Wouldyouliketoringbacklater?Wouldyouliketospeaktosomeoneelse?HowtoMakeaTelephoneCallAskcallertowait•Yes,heis.Onemoment,please•Holdon(amoment),please.•Letmeseeifhe'shere.•Holdtheline,I’llseeifhe’sin/I’llgoandfindout.•I’lljustfindoutifhe'sintheoffice.•Hangon.HowtoMakeaTelephoneCallIfthespeakerdialsthewrongnumber,youcansay:CanIspeaktoMrLinMing?LinMing?I'msorry,butthere'snobodyherebythisname.I’mafraidwehavenoonebythatname.I'mafraidyou'vegotthewrongnumber.I’msorry.ButI’mafraidthatyoumusthave/havedialedthewrongnumber.HowtoMakeaTelephoneCallIfyoucannothearclearly,youcansay:I’msorry./Pardonme?Ican’thearyouverywell.Itseemsthatwehaveapoorconnection.ShallIhangupandcallyouback?(3)AskingwhenthepersonwantedwillbeinA.Personcalling:B.Personcalled:Whattimedoyouexpectherback?WhattimecouldIreachher?Whenisheexpectedtobeback?Doyouknowwhenhe’sin?Heisnotavailabletillafternoon.He’llbeherein30minutes.He’llbebackaroundtwoo’clock.(ShouldIhavehimcallback?)Youcanringagainonehourlater.Inhalfanhour,Iguess.ButI’msorryIcannottellyouexactly.(4)AskingthetelephonistforhelpA.PersoncalledB.PersoncallingCanyouputmethroughto…?Canyouconnectmewiththereservationoffice,please.CouldIhaveextension432?/extension432,please.Goodmorning,UnitedAirline.UnitedAirline,mayIhelpyou?(5)LeavingamessageA.Personcalling:B.PersoncalledCanIleaveamessage?Couldyouaskhimtocall/ringmeback?Pleasehavehimreturnmycall.Wouldyoumindhavinghimcallmebacksometimetomorrow?CouldyoutellhimIrang?Can/MayItakeamessage?Anymessageforhim?Doyouwanttoleavewords/amessageforhim?ShouldItellhimyou’llcallback,ordoyouwanthimtocallyou?Wouldyouliketoleaveamessage?HowtoMakeaTelephoneCallCallagainorcallbackanothertime:Couldyoupleasecallagaintomorrow?Wouldyoupossiblycallagaintenminuteslater?I’msorry,Mary.I’mbusynow.CanIcallyoubackinabouthalfanhour?Pleasefeelfreetocallmeagain.Allright.I’llcallagainlater.(6)ConfirmingwhetheryouareunderstoodA.Personcalling:B.Personcalled:Doyouunderstandme,sir?Areyoufollowingme,sir?NO,I’mafraidnot.Yes,Ifollowyou.Wouldyouexplainalittlebitmore?Couldyouputthatinmorespecificterms?Couldyouputthatmoresimply?(7)RingoffA.Personcalling:B.Personcalled:Thanksalot.Good-bye.I’llgetbacktoyousoon.Thanksforcalling.Good-bye.OK.Bye-bye.ExcersizeTelephonist:…company.CanIhelpyou?Caller:Er…____________________,please.Telephonist:MrAnderson.Justonemoment,I’llputyouthrough.Anderson:yes,Anderson,accounts.Caller:oh,er…hello…isthatDrBillAnderson?Anderson:what?No…no,thisisPeterAnderson.You’vegot_________.YouprobablywantDrAndersoninR&D,that’s…um…657.Allright,657.Caller:oh,um…well,_______________throughtheswitchboard,please.Anderson:Huh!well,I’lltry…(...