当前政府危机管理存在问题与对策研究——以 7.23”甬温线特别重大铁路事故为例摘要：改革开放以来，随着结构转型、体制转轨和经济增长所积累的各种社会矛盾日益突出，不时地引发公共危机，威胁社会稳定，对政府危机管理能力要求日益提高。鉴于此，本文首先简述政府危机管理的内涵及意义，然后对“7.23”甬温线特别重大铁路事故进行分析，接着指出当前政府危机管理存在的主要问题，最后提出当前政府危机管理的对策，希望政府不断增强危机管理意识与能力，注重与媒体协作，建立有中国特色的政府公共关系，促进社会的和谐，是具有现实意义的研究课题。关键词：危机管理 “7.23”甬温线事故 危机预警1AbstractSince the reform and opening up, with the structure transformation system transition and economic growth of various social conflicts accumulation is becoming increasingly conspicuous, a public crisis from time to time, the threat to the social stability, and the government crisis management capacity requirements of increasing in view of this, this article first briefly government crisis management connotation and significance, and then to the 7.23 lukewarm line special major railway accident is analyzed, and then points out that the current government crisis management, the main problems of the present government finally put forward the countermeasures of crisis management, hope to enhance the government crisis management consciousness and ability, the attention and the media cooperation and have set up the characteristics of Chinese government public relations, and promote the harmonious society, is a realistic significance of research into the subjectKeywords: crisis management; 7.23 lukewarm line accident; Crisis warning2目录引言................................................................5第一章 政府危机管理简述............................................51.2 政府危机管理的内涵...........................................51.2 政府危机管理的意义.................
