外贸电话交流常用语

电话篇 Telephone Calls 1. I am sorry I wasn’t in when you called. That’s all right. 很抱歉你来电话时我不在。 没关系。 2. Could you put me through to the toy department? 请帮我接玩具部好吗？ 4. My name is Tony Smith, Shanghai Hotel Room 2107. My phone number is 6567- 8900 我叫托尼·史密斯，住上海宾馆 2107 房间，我的电话号码是 6567-8900。 5. Please make a remittance of 1,500 Yuan for the books you’ve ordered. The postage is included. 您订的书请汇款一千五百元过来，邮资包括在内。 6. Hold on a moment please. 请稍等。 7. I’ll see if she is in. 我去看看她有没有在。 8. I am afraid she is out at the moment. 对不起，她这会出去了。 9. I’ll be pleased to if I can. 如果能的话，我很高兴。 10. Extension 121, please. Sorry, the line is busy. 请接121 号分机。 对不起，线路忙。 11. Could I speak to Mr. Johnson, please? Sorry, there is no one by the name of Johnson here. 我可以和约翰逊先生通话吗？ 对不起，这里没人叫约翰逊。 12. Could you hold on a minute? I’ll get him for you. Certainly. Thanks. 稍等，我帮你去叫他. 行，谢谢。 13. Mr. Smith is tied up at the moment. OK. I’ll call again later. 史密斯先生现在脱不开身。 好的，我回头再打电话过来。 O: International Trading Co. . Good morning. L: Good morning. May I speak to Mr. Smith, please? O: May I ask who’s calling, please? L: This is Miss Li from the United Textiles. O: Just a minute, Miss Li. (Switches lines) Mr.Smith, Miss Li from United Textiles wants to speak to you. S: Put her through, please. Hello, Mr. Smith speaking. L: Good morning, Mr. Smith. I’m calling about the draft agreement you sent me… … -- 这是国际贸易公司。早上好。 -- 早上好。我想和史密斯先生 通话，可以吗？ -- 请问您是哪位？ -- 我是联合纺织品公司的 李小 姐。 -- 请稍候，李小姐。（转线路） 史密斯先生，联...