下载后可任意编辑国际大酒店绩效考核体系实施草案12024 年 4 月 19 日机密宜昌国际大酒店绩效考核体系实施细则(草案)北大纵横管理咨询公司二零零二年十二月目 录第一章 总则............................................11．1 绩效考核意义.....................................11．2 绩效考核原则.....................................11．3 绩效考核对象.....................................21．4 绩效考核内容.....................................2第二章 中层及中层以下管理人员绩效考核..................32.1 业绩合同..........................................32.2 业绩考核指标内容..................................52.3 业绩考核指标权重..................................62.4 业绩考核周期......................................72.5 业绩考核实施者....................................82.6 业绩考核数据......................................82.7 业绩考核流程......................................92.8 业绩考核分值计算.................................102.9 业绩考核结果.....................................10第三章 操作服务人员绩效考核...........................123.1 业绩考核内容.....................................12下载后可任意编辑3.2 业绩考核指标权重.................................123.3 业绩考核周期.....................................133.4 业绩考核实施者...................................133.5 业绩考核流程.....................................133.6 业绩考核分值计算.................................143.7 业绩考核结果.....................................14第四章 绩效考核奖金分配...............................154.1 业绩考核奖金分配.................................15第五章 绩效考核实施...................................185．1 绩效考核者训练..................................185．2 绩效考核实施过程................................185．2．1 绩效考核工作年初考核内容调整..............185．3 绩效考核偏差的避开..............................19第六章 绩效考核结果运用...............................206．1 员工薪酬调整....................................206．2 员工晋升...................
