精品文档---下载后可任意编辑目 录 一、前言·················································································〔1〕 二、员工须知·············································································〔2〕三、平安守那么······································································〔20〕四、店铺营运程序···································································〔21〕五、员工行为标准考核标准 ····················································〔23〕六、员工效劳标准考核标准·······················································〔29〕 七、店铺营运问题解决方法·························································〔35〕 八、修订解释···········································································〔38〕一 前 言 为促使店铺的日常营运工作走向正规化，切实提高店铺的销售额和员工的综合素养，现制定?店铺营运手册?，该手册是用于约束员工日常行为的，对整个店铺日常营运起到了辅导的作用。 使用 ? 店铺营运手册 ? 规定原那么 1、该手册属公司机密，不得外传，如有违反，必究其责任。 2、公司对店铺进行考核内容依据?店铺营运手册?，如公司检查考核店铺出精品文档---下载后可任意编辑 现手册上问题，将给予警告扣分，并且对员工进行罚款处理，单据上交 公司一份，店铺留存一份，以督促店铺自检工作。 3、店长需每周组织员工学习?店铺营运手册?的具体内容，员工须熟知该 手册内容。 4、各店铺必须根据?店铺营运手册?的具体内容，在店铺内进行自检。 5、自检内容要根据?店铺营运手册?为主结合店内实际情况，自检罚款金 额必须根据手册内规定的罚款...
