精品文档---下载后可任意编辑前 言............................................................1第一部分 绩效考评概述............................................41.1 绩效考评的概念............................................41.1.1 什么是绩效考评.......................................41.1.2 员工绩效考评.........................................51.2 绩效考评的意义和作用......................................61.2.1 绩效考评的意义.......................................61.2.2 绩效考评的作用.......................................71.3 绩效考评的主体............................................81.3.1 绩效考评主体的界定...................................81.3.2 对绩效考评主体的要求................................111.3.3 绩效考评主体的培训..................................121.4 绩效考评的原则...........................................131.4.1 基本原则............................................131.4.2 实务原则............................................151.5 绩效考评的内容...........................................171.5.1 业绩考评............................................171.5.2 能力考评............................................171.5.3 态度考评............................................181.5.4 潜力测评............................................181.5.5 适应性评价..........................................201.6 绩效考评的常用方法.......................................211.6.1 绩效考评方法的分类..................................211.6.2 常用绩效考评方法....................................221.6.3 几种常用绩效考评方法的比较..........................291.7 绩效考评的程序...........................................301.7.1 制定计划............................................301.7.2 技术准备............................................311.7.3 分析考评............................................321.7.4 结果运用............................................32第二部分 FF 公司原有员工绩效考评系统诊断...................