TRUE/FALSE T 1.Management is often considered universal because it uses organizational resources to accomplish goals and attain high performance in all types of profit and not-for-profit organizations
T 2.Leadership involves the use of influence to motivate employees to achieve the organization’s goals
F 3.Organising means defining goals for future organizational performance and deciding on the tasks and resources needed to attain them
Efficiency refers to the degree to which the organization achieves a stated objective
The manager’s ability to ‘think strategically’ requires high technical skills and a proficiency in specific tasks within an organization
First-line managers are the managers who have the responsibility for making the significant strategic policy decision