1 招 商 银 行 互联网转型 案例分析 2 目 录 一 、案例介绍 ........................................................................................................................... 4 (一 )背景介绍 ................................................................................................................... 4 1. 发展现状 ...................................................................................................................... 4 2. 产品服务 ...................................................................................................................... 4 3. 理性认识 ...................................................................................................................... 5 (二)企业介绍 ................................................................................................................... 5 (三)转型介绍 ............................................................................................................... 6 1. 转型措施汇总 .............................................................................................................. 6 2. 转型归类 ...................................................................................................................... 8 二、案例分析 ........................................................................................................................... 9 (一 )背景分析 ................................................................................................................. 10 P(Political Factors)政治环境 ................................................................................. 10 E(Economic Factors)经济环境 ............................................................................. 12 S(Sociocultural Factors)社会环境 ....................................................................... 13 T(Technological Factors)技术环境 ....................................................