特 约 店 管 理 系 统Dealer Management System--售后效劳管理系统版本 1.1广州本田汽车2024 年 11 月Copyright Guangzhou HONDA Automobile CO.,LTD.All Rights Reserved目 录1.系统概述........................................................................52.前台业务........................................................................62.1.接待........................................................................62.2.作业单制作..................................................................82.2.1.用户陈述...............................................................102.2.2.作业指示...............................................................102.2.3.维修工程、零件和其它费用...............................................132.2.4.车辆检查...............................................................232.3.客户资料...................................................................232.4.车辆资料...................................................................242.5.车历查询...................................................................252.6.零件库存查询...............................................................262.7.派工.......................................................................272.7.1.派工...................................................................272.8.零件处理...................................................................292.8.1.零件预订...............................................................292.8.2.零件返回...............................................................302.9.工场处理...................................................................310.完工检查...................................................................322.11. 结算单制作.................................................................332.12. 收款.......................................................................342.13. 交车.......................................................................352.14. 进度查询.......................
