专四专八改革,完型填空由原始 20 个选择题,变为 15 选 10 旳选词填空(与四六级形式一致)。考试吧将根据改革后旳新题型为专四考生设置专四新题型:完形填空模拟练习,供考生们参照。(一) Complaints should be made to a responsible person. Go back to the shop where you bought the goods, taking with you any(36)you may have. Ask to see the buyer in a large store. In a small store the assistant may also be the owner so you can complain(37). In a chain store ask to see the manager. Even the bravest person finds it difficult to complain face to face, so if you do not want to do it in (38),write a letter. Be sure to39to the facts and keep a copy of what you write. At this stage you should give any receipt numbers, but you should not need to give receipts or other papers to prove you bought the article. If you are not(40)with the answer you get, or if you do not get a reply, write to the managing director of the firm, shop, or organization. Be sure to keep copies of your own letters and any you receive. If your complaint is a just one, the shopkeeper may offer to(41) or repair the faulty article. You may find this an(42) solution. In certain cases you may have the right to refuse the goods and ask for your money back,but this is only where you have hardly used the goods and have acted at once. Even when you cannot refuse the goods you may be able to get some money back as well. And if you have suffered some(43)loss, if for example a new washing machine tears your clothes, you might receive money to replace them. If the shopkeeper offers you a credit note to be used to buy goods in the same shops but you would rather have money, say so. If you accept a credit note remember that later you w...