Unit 3 Communication by PhoneUnit GoalsWhat you should learn to do 1
Make a phone call 2
Answer the phone 3
Leave and take a passage 4
Pass the message to the person being called 5
Extend a phone call 6
Take/fill in a messageWhat you should know about 1
Phone service in the USA2
Benefit or trouble of cell phones3
Business telephone etiquette for success4
The subjective mood Section I Talking Face to Face1
Imitating Mini-Talks2
Acting out the Tasks3
Studying Email Information on the Internet4
Following Sample Dialogues5
Putting Language to UseSection II Being All Ears1
Learning Sentences for Workplace Communication2
Handling a Dialogue3
Understanding a Short Speech / TalkSection III Trying your Hand 1
Practicing Applied Writing2
Writing Sentences and Reviewing Grammar Se