毕业综合训练技术报告（论文） 题 目 电话催收岗职业岗位分析 学生姓名 专业班级 学 号 指导老师 上海工商外国语职业学院二〇〇九 年 五 月 十九 日电话催收岗职业岗位分析班级： 学号： 姓名： 指导老师： 内容简介：近年来，信用卡正逐步深化到我们的生活中，慢慢地，大家出门购物消费都开始用信用卡取代现金交易，也因信用卡服务的多重保障使之显得既安全又便捷
而随着信用卡发行量的增长，逾期的客户也随之越来越多了，此文就本人在中国建设银行信用卡中心电话催收岗的经历，进行了一些浅显的小结与探讨，望能有助于以后的工作
Abstract: In recent years, credit card has become part of our life
Gradually, people begin using credit card for shopping instead of cash because of its high security service which makes it both safe and convenient
However , with the increasing issue of credit card, the number of clients who delay the payment are also growing
Concerning this phenomenon ,this assay sums up a brief conclusion and proposes new aspects based on the experience of urging payment position in the Credit Card Telephone Center of Construction Bank of China ,hop
