工业工程在中大五院病案管理科优化设计中的应用摘 要病案管理科室是一所医院里最重要的职能科室，它的主要工作是用科学的方法对已出院病人的病案进行建档、分类、录入。本设计以整个病案室为研究对象，根据自己为期两周的实习经验，深入现场调查，挖掘相关信息并记录，运用工业工程的基本方法对病案上架全流程、病案室的设施布置、病案室的管理制度进行了详细的分析，找出了制约病案管理科室工作效率的主要原因，并利用 ECRS 四原则分析法、流程程序分析法、双手作业分析法、5W1H 分析法、系统设施布置方法、“5S”管理方法等，提出改善病案上架工作流程、优化病案室设施布置和病案管理方面的对策，给出合理的优化方案，达到提升病案管理科室工作效率的目的。关键词：程序分析、双手作业分析、“5S”管理方法、ECRS 四原则分析法Application of Industrial Engineering in Optimal Design of Medical Record Management Department of the Fifth Affiliated Hospital of Sun Yat-sen UniversityAbstractThe medical record management department is the most important functional department in a hospital. Its main job is to use scientific methods to file, classify, and record the medical records of discharged patients. This design takes the entire medical record room as the research object, based on his two-week internship experience, in-depth on-site investigation, mining relevant information and recording, using the basic methods of industrial engineering to put the entire process of the medical record on the whole process of the medical record, the facility layout of the medical record room, The management system conducted a detailed analysis to find out the main reasons for restricting the work efficiency of the medical records management department, and used the ECRS four principles analysis method, process procedure analysis method, two-handed operation analysis method, 5W1H analysis method, system facility layout method, "5S "Management methods, etc., put forward counter...
