第1页共77页编号:时间:2021年x月x日书山有路勤为径,学海无涯苦作舟页码:第1页共77页目录引言............................................................................................................................3第1章分析决策........................................................................................................31.1什么是决策.....................................................................................................31.2确定决策风格.................................................................................................51.3认识企业文化.................................................................................................61.4分析决策者的责任.........................................................................................71.5果断决策.........................................................................................................8第2章做出决策......................................................................................................102.1弄清问题的关键...........................................................................................102.2确定参与决策的人选...................................................................................122.3采用分析的方法...........................................................................................142.4产生新想法...................................................................................................152.5发展创造性思维...........................................................................................172.6评估方案的有效性.......................................................................................172.7收集信息.......................................................................................................182.8预测未来.......................................................................................................212.9使用模型.......................................................................................................222.10降低风险.....................................................................................................232.11采用万全策略.............................................................................................242.12评估对员工的影响.....................................................................................25第2页共77页第1页共77页编号:时间:2021年x月x日书山有路勤为径,学海无涯苦作舟页码:第2页共77页2.13做出最终决策.............................................................................................262.14寻求同事支持.............................................................................................27第3章实施决策......................................................................................................283.1制定行动计划...............................................................................................293.2解释决策内容...............................................................................................293.3讨论决策实施的进程...................................................................................303.4克服异议.......................................................................................................323.5监督实施情况....................................................................................