第1页共158页编号:时间:2021年x月x日书山有路勤为径,学海无涯苦作舟页码:第1页共158页《连锁总部管理手册》《修订记录》序号修订内容修订日期生效日期修订人第2页共158页第1页共158页编号:时间:2021年x月x日书山有路勤为径,学海无涯苦作舟页码:第2页共158页目录《修订记录》........................................................1目录................................................................2手册范畴与撰写目标..................................................9一、手册简介......................................................9二、手册保密......................................................9三、手册使用及保管................................................9四、手册修订.....................................................10第一章连锁体系组织机构及职能说明.................................111.1吴裕泰连锁体系架构..........................................121.1.1连锁体系总架构图........................................121.1.2连锁总部组织机构图......................................131.1.3连锁店组织机构图........................................141.2连锁总部职能................................................151.3总经理职能..................................................151.4副总经理职能................................................161.5连锁总部各职能部门职能......................................161.5.1开发部..................................................161.5.2营销部..................................................171.5.3生产配送部..............................................191.5.4质量技术部..............................................201.5.5财务部..................................................211.5.6综合事务部..............................................23第二章计划审批管理...............................................252.1计划........................................................262.1.1制定年度经营目标........................................262.1.2分解年度经营目标........................................272.2审批........................................................28第3页共158页第2页共158页编号:时间:2021年x月x日书山有路勤为径,学海无涯苦作舟页码:第3页共158页2.3部门工作进度汇签............................................292.3附件........................................................302.3.1:附件2-1吴裕泰《年度经营目标》.........................302.3.2:附件2-2吴裕泰《年度经营计划月度分解表》...............312.3.3:附件2-3吴裕泰《年度经营计划区域分解表》...............322.3.4:附件2-4吴裕泰《部门工作进度汇签单》...................33第三章市场开发管理...............................................343.1市场开发....................................................353.1.1开发准备工作............................................353.1.2开发实施工作............................................373.2店铺营建....................................................393.3维修管理....................................................413.3.1日常维修流程............................................413.3.2电工维修作业流程........................................423.4附件........................................................433.4.1:附件3-1吴裕泰《年度、季度连锁店推进计划》.............433.4.2:附件3-2吴裕泰《加盟招募推广活动计划书》...............443.4.3:附件3-3吴裕泰《加盟申请表》...........................45第四章店务营运管理...............................................464.1营运管...