博星卓越客户关系管理教学实验系统实验指导书(版本：v1.0)制作：北京博导前程信息技术有限公司目录博星卓越CRM系统概述............................................................................5一、系统简介.....................................................................................5二、系统特点.....................................................................................6三、系统作用...................................................................................11实验一熟悉系统原理............................................................................131.1实验概述.....................................................................................131.2实验目标.....................................................................................131.3实验步骤.....................................................................................131.4实验总结.....................................................................................14实验二企业基础设置............................................................................142.1实验概述.....................................................................................142.2实验目标.....................................................................................142.3实验步骤.....................................................................................152.4实验总结.....................................................................................18实验三客户管理....................................................................................193.1实验概述.....................................................................................193.2实验目标.....................................................................................193.3实验任务.....................................................................................193.4实验步骤.....................................................................................203.5实验总结.....................................................................................22实验四产品管理....................................................................................234.1实验概述.....................................................................................234.2实验目标.....................................................................................234.3实验任务.....................................................................................234.4实验步骤.....................................................................................234.5实验总结.....................................................................................25实验五业务审批....................................................................................275.1实验概述.....................................................................................275.2实验目标.....................................................................................275.3实验任务.....................................................................................275.4实验步骤.....................................................................................285.5实验总结.....................................................................................28实验六市场管理....................................................................................296.1...
