职业经理人常犯的11个错误(原版文本)目录前言···············································································································3第1讲拒绝承担个人责任·················································································31.1有效的管理者，为事情结果负责···································································31.2“努力地表现”与“不停地辩解”··································································41.3正确认识自己，不要常常观察市场、管区、办公室和下属··································5第2讲未能启发工作人员·················································································62.1离开办公室一天，不会引发混乱···································································72.2主管需要“少不了他们”的感觉···································································72.3未能自己训练员工，提升其绩效···································································82.4调职、退休、死亡也不会使公司瘫痪·····························································9第3讲注重结果忽视思想···············································································103.1成功者与非成功者之间的差别·····································································113.2思想在启发，不在教条··············································································113.2“再结冻”问题························································································12第4讲在公司内部形成对立············································································144.1谈到自己公司时，只有一个代名词·······························································144.2接电话的人或被询问的人就是要解决问题的人················································15第5讲一视同仁的管理方式············································································175.1一把钥匙开一把锁····················································································185.2X-Y-Z理论与FI...
