明源软件销售顾问培训体系学习手册(I)目录第一部分、培训体系构建..............................................................................................4一、培训体系构建方法..............................................................................................5(一)培训体系构建基本原理...............................................................................5(二)五种培训学习方式.......................................................................................8二、培训体系总图...................................................................................................12(一)培训体系总图............................................................................................12(二)培训体系总体训练单位.............................................................................13(三)销售顾问的阶段训练单位..........................................................................14(四)高级、资深顾问的阶段训练单位...............................................................15第二部分、培训管理应用............................................................................................17一、销售顾问的能力素质模型.................................................................................18二、可通过训练有效提升的三种能力(需审议)....................................................18(一)冲击与影响力............................................................................................18(二)人际交往能力............................................................................................19(三)项目策划能力............................................................................................20二、培训体系应用...................................................................................................21(一)人力资源管理应用.....................................................................................21(二)培训管理应用............................................................................................22(三)直线管理人员(教练)应用......................................................................23(四)销售顾问应用............................................................................................24第三部分、高级销售顾问............................................................................................25一、高级销售顾问培训(HST:High-rankSalesTraining).....................................26(一)高级销售顾问培训体系路径图......................................................................26(二)高级销售顾问培训体系说明图......................................................................27二、高级销售顾问培训项目(HSTP:High-rankSalesTrainingProject)...............28(一)课堂培训(CT:ClassroomTraining).........................................................281、基于SPIN的顾问式销售................................................................................282、高级产品知识.................................................................................................293、辅导与教练.....................................................................................................314、竞争策略........................................................................................................32(二)在岗训练/在岗练习(OJT:OnJobTraining)...............