Unit5BusinessCorrespondenceSessionOneSpeakingZhangHongworkshardinRainbowGroupandnowsheisquitefamiliarwithmostoftheroutineofficework,suchasofficeautomation,filemanagement,businessreception,andsoon.Butsheisnotsureaboutbusinesscorrespondencehandling.Sheknowsitisanessentialskillforagoodsecretarytohandlebusinessletterswell,sosheneedsmorepractice.Belowaresomecorewords,phrasesandsentencesaboutbusinesscorrespondence.ActivityOneCoreWordsandPhrasesZhangHonghasstudiedacoursenamedBusinessWritingincollege,andshehassomebasicwritingknowledgeaboutbusinesscorrespondence.Theonlythingforhertodoistohavesomemorepracticeintheuseofherknowledgeobtainedatschool.Belowaresomekeywordsofbusinesscorrespondence.DiscussthemwithyourpartnerorallyandmatchtheEnglishwordswiththeircorrespondingChineseterms.1.enquiryletter2.quotationletter3.facsimile4.complaintletter5.claimletter6.collectionletter7.acknowledgementletter电子邮件订购函投诉函报价函询价函催收函确认函LearningObjectivesBytheendofthisunit,youshouldbeabletohandlebusinessletters,writee-mails,knowaboutbusinesscorrespondence,writeinvitationletters,haveageneralunderstandingofgettingalongwellwithcolleagues.Youmayfindthesewordsandphrasesarequiteeasytounderstand.Theyaremostfrequentlyusedinbusinesscorrespondences.Let’scheckyouranswerwiththekeybelow:1.询价函2.报价函3.传真4.投诉函5.索赔函6.催收函7.确认函8.电子邮件9.合同10.邀请函11.订购函12.介绍函ThemostimportantthingforyouisnottoknowtheChinesetermsofbusinesscorrespondence,buttoknowhowtowritethemcorrectlyandsmoothly.Ifyouhavesometroublewritingthem,don’tworry.Youcanhaveagoodcommandafteryoufinishthisunit.Comeon!8.electronicmail9.contract10.invitationletter11.orderletter12.introductionletter传真邀请函合同索赔信介绍函ActivityTwoCoreSentencesZhangHongandhercolleagueLindaaretalkingabouthandlingbusinesscorrespondence.Belowaresomecoresentencesextractedfromtheirconversation.Readthemaloudandtrytomemorizethem.1.Mr.BlacktoldustowriteaquotationlettertoMr.White.2.WhatshallwedowiththecomplaintletterfromABCCompany?3.Welookforwardtoreceivingyourearlyreply.4.Thisisanurgentletterwhichshouldbesentbyregisteredexpressairmail.5.Doyouhavetheemailaddressesofallthestaffinourcompany?1.布莱克先生让我们给怀特先生写一封报价函。2.我们如何处理ABC公司的投诉信？3.盼您早日回信。4.这是一封急件，需用航空挂号快递寄出。5.你有我们公司全体职员的电子邮件地址吗？Theabovesentencescouldbeusedinyourdailywork.Pleaseusethemflexibly.Forexample,ifyoudon’tknowhowtowriteacertainbusinesslettereffectively,youcanusethesecondsentenceforhelp,justreplacingthelettername.Forthethirdsentence,pleasepayattentiontothephrase“lookforwardto”.Hereyoushoulduseagerund(动名词)oranounbehind,notaverb.copy副本invitation邀请stationery文具ceremony典礼workshop工场，车间dininghall餐厅heading信头insideaddress信内地址salutation称呼complimentaryclose结尾敬语signature署名enclosure附件SessionTwoListeningThissessionistoprovideyouwithsomelisteningactivitiesregardingsecretarialpractice.Therearetwoactivitiesinthissession:fiveshortdialoguesinoneactivityandonepassageintheother.ActivityOneShortDialoguesThisactivityistocheckyourabilitytounderstandfiveshortdialogues.Aftereachdialogue,thereisarecordedquestion.Boththedialoguesandquestionswillbespokentwice.Whenyouhearaquestion,youshoulddecideonthecorrectanswerfromthefourchoicesmarkedA),B),C),andD)giveninthecoursebook,andthenchoosethecorre...
