第61页共14页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第61页共14页STANDARDSANDPROCEDURESKEPAETMENT:SRCURITYJOBCATEGORY:SECURITYOFFICERHEAD:G.M.APPROVAL:DATE:TASK:PATROLLNGSTANDARD:A)Patrollingofthehotelbyasecurityofficermustbeofsuchsamannerthathispresenceisnotfeltbyothers.B)EachpatroloftheentirehotelwillcoveraPeriodofonehouronrotationwiththeofficeratthecontrolcenter.PROCEDURE:第62页共14页第61页共14页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第62页共14页STANDARDSANDPROCEDURESDEPARTMENT:SECURITYJOBCATEGORY:SECURITYOFFICERHEAD:G.M.APPROVAL:DATE:TASK:HOWTOUSETHEPOCKETDIARY/OCCURRENCEBOOKATCONTROLCENTRESTANDARD:A)AllmovementstoberecordedLecture(date,time,loction).B)Recordsmustbemaintainedonallincidentsmajor/minorencountered.C)ThesebookletsmustbemaintainedneatlyforinspectionbyCSO/ACSO.D)RecordsaretobekeptforaperiodofIYrbeforeitisdisposed.==================================================================PROCEDURE:第63页共14页第62页共14页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第63页共14页STANDARDSANDPROCEDURESKEPAETMENT:SRCURITYJOBCATEGORY:SECURITYOFFICERHEAD:G.M.APPROVAL:DATE:TASK:HOWTOUSETHEPOCKETDIARY/OCCURRENCEBOOKATCONTROLCENTRESTANDAERD:A)Anintruderontheguestroomfloorsmustbeattendedtoimmediately.B)Theapproachmustbepoliteandfirm.==================================================================PROCEDURE:第64页共14页第63页共14页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第64页共14页STANDARDSANDPROCEDURESKEPAETMENT:SRCURITYJOBCATEGORY:SECURITYOFFICERHEAD:G.M.APPROVAL:DATE:TASK:MAINTAININGEMPLOYEE-SECURITYRELATIONSHIPSTANDAERD:A)AllemployeesmustbetreatedLecturewithrespectB)Everyeffortmustbemadetogaintheirconfidence.C)Employeesmustfeelthatsecurityisalwaystheretohelpthem.PROCEDURE:第65页共14页第64页共14页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第65页共14页STANDARDSANDPROCEDURESKEPAETMENT:SRCURITYJOBCATEGORY:SECURITYOFFICERHEAD:G.M.APPROVAL:DATE:TASK:INVESTIGATINGACASEOFTHEFTINTHEGUESTROOMSTANDAERD:A)AttendtotheincidentB)Attendtotheguestwithdecorum:PolitehelpfulC)Completeanaccuratereport.==================================================================PROCEDURE:第66页共14页第65页共14页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第66页共14页STANDARDSANDPROCEDURESKEPAETMENT:SRCURITYJOBCATEGORY:SECURITYOFFICERHEAD:G.M.APPROVAL:DATE:TASK:ATTENDINGTOADRUNKHOUSEGUEST/UNRULYPERSON/SSTANDAERD:A)Attendtotheincidentimmediately.B)Approachwithdecorum:politeandhelpfulbutfirm.==================================================================PROCEDURE第67页共14页第66页共14页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第67页共14页STANDARDSANDPROCEDURESKEPAETMENT:SRCURITYJOBCATEGORY:SECURITYOFFICERHEAD:G.M.APPROVAL:DATE:TASK:HANDLINGPERSONSTRAPPEDINSIDEALIFTSTANDAERD:A)Personstrappedinsidealiftusuallyfeel“entrapped.==================================================================PROCEDURE:第68页共14页第67页共14页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第68页共14页STANDARDSANDPROCEDURESKEPAETMENT:SRCURITYJOBCATEGORY:SECURITYOFFICERHEAD:G.M.APPROVAL:DATE:TASK:HANDLINGACASEDRUGCONSUMOTION/POSSESSIONSTANDAERD:A)Theconsumption/possessionofdrugswithinthehotelisunlawfulandagainsthotelpolicy.B)GM/RMmustbeinformedofthematterimmediately.======================...
