摘要C2B是一种电子商务模式,是一种让消费者直接与企业进行交易,这个模式的中间零售商和供应商相对较少。本文对C2B发展模式的研究背景和意义进行了研究,并对C2B发展模式的概念和作用进行了分析。然后,通过研究盒马生鲜超市这个企业,仔细的对其在发展过程中不断出现的各种情况进行了分析,而且基于之前出现的各种情况提出了许多合理的解决方案,用以促进企业不断解决出现的各种问题,获得更高的盈利能力。关键词:C2B;盒马生鲜;情况;方案AbstractC2bisane-commercemodel,thatis,consumersfaceenterprisesdirectly,reducingintermediateretailersorsuppliers.Inthispaper,theresearchbackgroundandsignificanceofC2Bdevelopmentmodelarestudied,andtheconceptandfunctionofC2Bdevelopmentmodelareanalyzed.Then,takingtheboxhorsefreshsupermarketasanexample,thispapermakesadetailedanalysisofvariousproblemsexistinginitsdevelopmentprocess,andputsforwardvariousreasonablesolutionsonthisbasis,hopingtohelpenterprisesdevelopbetter.Keywords:C2B;freshboxhorse;problem;strategy目录一绪论...........................................................................................................................1(一)研究背景和意义...............................................................................................11研究背景...............................................................................................................12研究意义...............................................................................................................1(二)文献简述...........................................................................................................1二C2B发展模式...........................................................................................................3(一)C2B发展模式的概念.......................................................................................3(二)C2B发展模式的作用.......................................................................................3三新零售盒马鲜生C2B模式的现状及问题分析......................................................4(一)C2B发展模式分析—以盒马鲜生为例...........................................................4(二)新零售盒马鲜生C2B模式的问题分析..........................................................41电子商务平台建设存在较大问题.......................................................................42相关法律法规有待进一步完善...........................................................................43电子商务专业人才缺失.......................................................................................54不能很好的符合消费者需求...............................................................................5四推动盒马鲜生超市发展的对策...............................................................................6(一)提升电子商务业务能力...................................................................................6(二)完善相关法律法规。.......................................................................................6(三)培养电子商务专业人才...................................................................................6(四)了解消费者的需求...........................................................................................7五总结...........................................................................................................................8参考文献........................................................