FrontOfficeTerminologyFrontOfficeTerminology前厅部专用术语前厅部专用术语BreakfastBreakfast早餐早餐ABFABF美式早餐美式早餐AmericanBuffetBreakfastAmericanBuffetBreakfastCBFCBF欧陆式早餐欧陆式早餐ContinentalBuffetBreakfastContinentalBuffetBreakfastAccommodationAccommodation住宿住宿AdjoiningRoomsAdjoiningRooms相邻房相邻房ConnectingRoomConnectingRoom(Inter-connecting)(Inter-connecting)连通房连通房RoomTypesRoomTypes房间种类房间种类CategoriesRoomsArea(m2)CategoriesRoomsArea(m2)客房名称客房名称数量面积数量面积DeluxeRoomDeluxeRoom高级客房高级客房1771774545DeluxeRiverViewRoomDeluxeRiverViewRoom高级江景客房高级江景客房2654526545ExecutiveSuiteExecutiveSuite行政套房行政套房40409090HorizonClubRoomHorizonClubRoom豪华阁客房豪华阁客房50455045HorizonPremierRoomHorizonPremierRoom豪华阁豪华客房豪华阁豪华客房13681368HorizonExecutiveSuiteHorizonExecutiveSuite豪华阁行政套房豪华阁行政套房12901290PremierSuitePremierSuite豪华套房豪华套房33135135SpecialtySuiteSpecialtySuite特殊套房特殊套房22180180PresidentialSuiteI&IIPresidentialSuiteI&II总统套房总统套房2225/22225/27070Shangri-LaSuite&NingboSuiteShangri-LaSuite&NingboSuite香格里拉套房香格里拉套房&&宁波套房宁波套房OccupiedOccupied占用房占用房HouseUseHouseUse酒店自用房酒店自用房ComplimentaryRoomComplimentaryRoom免费房免费房DayUseDayUse日用房日用房ShareShare共住房共住房HouseCount/StatusHouseCount/Status客房状态客房状态OOOOutofOrderOOOOutofOrder坏房坏房OOSOutofServiceOOSOutofService待修房待修房RoomDiscrepancyRoomDiscrepancy房态差异房态差异VacantRoomVacantRoom空房空房SleepOut(Out-of-town)SleepOut(Out-of-town)外睡房外睡房SkipRoomSkipRoomSleepRoomSleepRoomConfidentialStayConfidentialStay保密保密DND/TeleDND/Tele请勿打扰请勿打扰--电话电话DND/DoorDND/Door请勿打扰请勿打扰--房间房间BedTypesBedTypes床型床型BabyCotBabyCot婴儿床婴儿床ExtraBedExtraBed加床加床BedType床型Length长(cm)Width宽(cm)Height高(cm)Mattress床垫Base底座Coaster床轮Total共计King大床20319825201459Twin小床20312225201459StandardTwin特殊小床20310725201459BedType&SizeBedType&Size床型及尺寸床型及尺寸14cm14cm20cm20cm25cm25cmBlockRoomBlockRoom锁房锁房Pre-Assigning/BlockPre-Assigning/Block提前锁房提前锁房RoomChangeRoomChange换房换房ReservationReservation预定预定AdvanceDepositAdvanceDeposit预先担保预先担保GuaranteedReservationGuaranteedReservation担保预定担保预定ConfirmationLetterConfirmationLetter确认信确认信CancellationCancellation取消预定取消预定BookedtoCapacityBookedtoCapacity满房满房OnRequestOnRequestOverbookingOverbooking超额预订超额预订PledgeReloratesPledgeRelorates重新安置重新安置RunofhouseRunofhouse满房满房CheckInCheckIn入住登记入住登记Arrival/DueInArrival/DueIn预抵预抵EarlyArrivalEarlyArrival提前到达提前到达EarlyCheckInEarlyCheckIn提前入住提前入住RegisterRegister登记登记Pre-registerPre-register提前登记提前登记DNA(DoNotArrival)/NoShowDNA(DoNotArrival)/NoShow应到未到应到未到CheckOutCheckOut离店离店DueOutDueOut预离预离ExpressCheckOutExpressCheckOut快速退房快速退房EarlyCheckOut/Departure/UnexpectedDepartureEarlyCheckOut/Departure/UnexpectedDeparture提前退房提前退房LateCheckOutLateCheckOut延迟退房延迟退房//结账结账HalfDayChargeHalfDayCharge半天房费半天房费ExtendStayExtendStay延住延住ArrivalDateArrivalDate入住日期入住日期CheckInTimeCheckInTime入住时间入住时间CheckOutDateCheckOutDate离店日期离店日期CheckOutTimeCheckOutTime离店时间离店时间KeyPermitKeyPermit授予钥匙授予钥匙KeyRequest...