中国铁塔统一业务平台用户操作手册(v2.0)2016.4目录概述............................................................................................................................................6系统功能简介.........................................................................................................................6文档用途.................................................................................................................................6阅读对象.................................................................................................................................6参考资料.................................................................................................................................6一、首页....................................................................................................................................7门户介绍.................................................................................................................................7操作指南.................................................................................................................................71.1电信企业(地市工程主管)账号登录..........................................................................71.1.1业务描述.......................................................................................................................71.1.2操作角色.......................................................................................................................71.1.3操作步骤.......................................................................................................................81.2电信企业管理者账号登录(省分公司管理员)..........................................................91.2.1业务描述...................................................................................................................91.3铁塔公司客户经理账号登录..........................................................................................91.4铁塔省分系统管理员登录............................................................................................101.5个人信息设置................................................................................................................10二、订单处理(需求确认-订单确认-交付验收).....................................................................12功能概述...............................................................................................................................12操作指南...............................................................................................................................122.1统一业务平台需求预览(电信企业地市工程主管)................................................122.1.1业务描述.................................................................................................................122.1.2操作角色.................................................................................................................122.1.3操作步骤.................................................................................................................122.2CRM系统需求确认推送(铁塔公司客户经理).......................................................142.2.1业务描述...........................................................................................