目录摘要..................................................................................................................IAbstract....................................................................................................................II引言.................................................................................................................11招聘的相关理论研究...........................................................................................41.1招聘的基本概念........................................................................................41.2招聘的原则................................................................................................41.3招聘的步骤................................................................................................51.4招聘的有效性............................................................................................61.5国内外研究状况........................................................................................61.6招聘对企业的影响....................................................................................72东软集团金融事业部招聘现状分析...................................................................92.1东软集团金融事业部简介........................................................................92.2东软集团金融事业部组织架构图............................................................92.3金融事业部目前招聘现状及流程..........................................................102.4东软集团金融事业部近年招聘情况......................................................123东软集团金融事业部员工招聘存在的问题.....................................................133.1部门的面试方法过于单一......................................................................133.2部门未选择适宜的招聘渠道及手段......................................................133.3面试官在面试提问时存在问题..............................................................143.4部门的员工存在现缺现招问题..............................................................153.5部门的员工招聘缺乏后期跟踪..............................................................153.6部门缺乏长远的战略性规划..................................................................164完善员工招聘的应对策略.................................................................................174.1采用多种员工甄选方法..........................................................................174.2明确招聘标准选择合适的招聘渠道......................................................174.3提高面试官专业化素质..........................................................................174.4建立人才储备库......................................................................................184.5建立招聘的后期跟踪制度......................................................................184.6制定人力资源长远战略规划..................................................................18结论...............................................................................................................20参考文献...............................................................................................................21附录员工招聘满意度调查问卷..........................................................................23致谢........................................................