1．投诉信Anightclubjustopenednearwhereyoulive.Youareveryunhappyaboutthesituationbecauseitdisturbsthepeaceoftheneighborhood.Writealettertoyourlocalgovernmentofficial.Saywhoyouareandexplainwhyyouareunhappyandsuggestwhatshouldbedoneaboutit.DearSirorMadam,I'mwritingtoexpressmydissatisfactionwiththehorriblesituationIhavebeenfacedwithrecently.I'maresidentofRoseParkonSt.JohnsonStreet.IhadbeenenjoyingmylifesinceImovedherefiveyearsago.However,anightclubrecentlyopenedrightacrossthestreetfrommyapartmentblockhascompletelychangedeverything.Tobeginwith,theclubitselfisveryunsightly.Ithasblackenedwindowswithsexuallyexplicitpicturesdisplayedontheoutside,whichIfindextremelyoffensive.Also,thenoiselevelduringtheearlyhoursofthemorningissointensethatithasreallydisturbedmysleep.Consequently,IfindthatIamunabletoconcentratefullyonmyjob,asIamoftentootired.Iworkasasurgeoninthelocalhospital;therefore,Iamsureyoucanseethegravityofmycomplaint.Indeed,theconsequencesofmymakinganymistakeduetomylackofsleepcanbeveryseriousindeed.Iunderstandthat,asamemberofthelocalgovernment,youhavethepowertoclosetheclubdown.Nevertheless,IknowveryclearlythatpeopleneedtomakealivingandIwouldnotliketoberesponsibleforpeoplelosingtheirjobs.Hence,ifyoucouldpleaseensurethattheoffensivepicturesareremoved,andthenoiseleveliskepttoaminimumlevel,Iwouldbemorethansatisfied.Ilookforwardtoyourreply.Yourssincerely,KennyGao2．投诉信Youhaverecentlymadeapurchasefromthelocaldepartmentstore.However,whenyouarrivedhome,youfoundafaultwithit.Writealettertothemanager,saywhattheproductis,explaintheproblemandsaywhatyou'dliketobedoneaboutit.DearSirorMadam,I'mwritingtocomplainabouttherecentpurchaseofawoolensweaterfromyourdepartmentstoreonPhilipStreet,onAugust25,2007.Irecentlywashedthesweaterincoolwater,aspertheinstructionsonthelabel.However,whenIremoveditfromthemachine,thegarmentwasstretchedoutofshapeandnolongerfits.IphonedthestorelastTuesday(June21)andspoketothedepartmentmanager,aMr.Morris,whowasratherrudeonthephoneandinformedmethatIcouldnotgetareplacementsweaterasitwaspurchasedatareducedprice.Ifeltreallyupset,forIhavebeenaloyalcustomerofyourstoreformanyyearsanduntilthisincident,neverhavehadanycomplaints.I,therefore,feeldisappointedtobetreatedinsuchamanner.Iwould,however,beperfectlysatisfiedifyouwouldkindlyreplacethesweaterorrefundmymoney,whicheverismoreconvenient.Ilookforwardtohearingfromyousoon.Yourstruly,KennyGao3．问询信Youwishtoimmigratetoacountrybutarenotsureabouttherequirementsandapplicationprocedure.Writealettertotheimmigrationofficerofthiscountrytoaskabout,saywhoyouareandexplainyourqualificationsandexperience.DearSirorMadam,IwouldliketoreceiveinformationregardingtheimmigrationprocedurestoCanada.Iam34yearsoldandamcurrentlyworkingasseniormechanicalengineeratABCTechCompanyinShanghai.IholdaBachelor'sandaMaster'sdegreefromShanghaiTongjiUniversity.Iammarriedandmywifewillbehavingourfirstchildthiscomingautumn.IhavebeenconsideringimmigratingtoCanadaforquietsometimeandwouldliketoknowifmyqualificationsandworkexperiencemakemeeligibletoapply.IhaveenclosedmyresumeaswellasabankstatementofmycurrentfinancialstatusandmyEnglishproficiencylevel.I'dalsoliketoknowifmywifeandIcanmakeoneapplication,orwhetherwe'llhavetoapplyseparately.Inaddition,ifyoucouldsendmeinformationregardingpermanentresidenceinCanada,I'dbemostgrateful.Ilookforwardtoreceivingtheinformationatyour...
